Guarantee of Authenticity

100% AUTHENTICITY, OR YOUR MONEY BACK. PERIOD.

We're the real deal, 100% - absolutely no fakes or replicas. We are committed to combating counterfeit items, and we take confirming the authenticity of each item we sell very seriously.
Our promise to you: We offer a lifetime return policy, for any item purchased from our site that is deemed inauthentic by a well-recognized authentication expert in the form of a written statement.

Vetoben.com is one of most respected sellers of pre owned luxury items. Shop with the assurance of top tier customer service and a professional team of authenticators and luxury experts with over 30 years of combined service.

Each designer handbag is inspected from top to bottom by an authenticity expert to ensure it meets all of our standards before it is sent to you. Our authenticators have been trained to inspect each bag to ensure that it has authentic materials, hardware, lining, lettering & embossing, codes, cards, packaging and features.
We take careful measures to confirm an item's authenticity before placing it on our site for sale.


RETURNS FOR AUTHENTICITY REASONS

Our goal is to offer a safe shopping experience for our customers.
If any item purchased from our site is deemed inauthentic by a well-recognized authentication expert, we will take it back and offer a full refund, including all shipping costs. Documentation from the well reputed source stating their findings is required.

1) Contact a trained authentication expert to have your item authenticated. Request a written statement of their findings.

2)  Send a copy of their findings to our team by email (info@vetoben.com).

3) We will contact the authenticator and discuss their concerns. If the final determination is the item is not authentic, we will issue a prepaid return shipping label and issue a full refund of the purchase price, including any taxes and shipping costs. The returned item will be destroyed.

We are committed to making your pre owned luxury shopping safe and enjoyable. Do not hesitate to contact us if you have any questions.

BRANDS VETOBEN CARRIES
Please contact us for items not listed below.

Handbags:
3.1 Phillip Lim, Alaïa, Alexander McQueen, Balenciaga, Bottega Veneta, Burberry, Cartier, Celine, Chanel, Chloe, Christian Dior, Christian Louboutin, Fendi, Givenchy, Goyard, Gucci, Hermes, Isabel Marant, Lanvin, Louis Vuitton, Mansur Gavriel, Miu Miu, Mulberry, Prada, Proenza Schouler, Salvatore Ferragamo, Stella McCartney, Tod's, Valentino, Yves Saint Laurent     
    
Watches & Jewelry:
Audemars Piguet, Bvlgari, Breitling, Cartier, Chanel, Chopard, David Yurman, Hermes, Jaeger LeCoultre, Louis Vuitton, Panerai, Patek Philippe, Rolex, Tiffany & Co., Van Cleef & Arpels, Ulysse Nardin

VETOBEN DOES NOT CARRY
VETOBEN 취급 브랜드중 위탁가 기준 $70 미만의 쥬얼리 제품 및 티파니 은(銀) 제품
의류 및 신발 제품중 VETOBEN 상품 등급 기준 B등급 이하의 상품과 오염 및 얼룩있는 상품

CONTACTS
Email: info@vetoben.com
Phone: 213-820-1308
Hours: M-S, 9am - 9pm EST